Steps

  1. Signal and steer as far right and off the road as you can, ideally to an exit or a parking area.
  2. Turn on the hazard lights, and at night the interior light.
  3. On a busy highway, stay in the car with the seatbelt on and doors locked, unless there is smoke or fire.
  4. If you must get out, exit on the side away from traffic and stand behind a barrier.
  5. Call roadside assistance, or 911 if you are in a dangerous spot.
  6. Share your live location with a friend and tell them who is coming.
  7. If a stranger stops, talk through a slightly opened window and say help is already on the way.
  8. Check the tow driver's name and company match what roadside assistance told you.

Stop and call a professional if

Common mistakes

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1. On a busy highway shoulder, where are you usually safest?
2. A stranger stops to help. What do you do?
3. How do you confirm the tow truck is yours?

Related skills

Sources

Written in our own words from the sources above. It is general information, not advice for your situation; where a professional, your doctor or your lease says something different, follow them.

Last reviewed . First published .