Steps

  1. Ask for a written estimate before any work starts, and say no work beyond it without your approval.
  2. Find the parts cost, the labor hours, the hourly rate and any shop or disposal fees.
  3. Ask which items are safety repairs needed now, which can wait, and which are recommendations.
  4. Ask whether parts are new, rebuilt or used, and what warranty covers parts and labor.
  5. For large jobs, get a second quote from another shop with the same list.
  6. Ask to see the old parts when the work is done.
  7. Compare the final invoice to the estimate before you pay.

Stop and call a professional if

Questions to ask the professional

Common mistakes

Teach this to someone

A one page sheet for showing a friend, a teenager or a parent: what to say, what to show, and one question to check it landed.

Your checklist

Saved only in this browser.

Quick quiz

Three questions. Your score is saved only in this browser.

1. What should you have before work starts?
2. Which question sorts a long quote?
3. Why ask for the old parts?

Related skills

Sources

Written in our own words from the sources above. It is general information, not advice for your situation; where a professional, your doctor or your lease says something different, follow them.

Last reviewed . First published .